Repeat tomorrow, next week, or as often as necessary until you eventually decide to give up on HP and buy a printer / scanner / MFD from a company that actually knows what they're doing. If HP has not fixed it by now, check Software Update some other time. Check Software Update: How to update the software on your Mac - Apple Support.
You need the complete, exact model designation including all its letters numbers prefixes and suffixes.
Please determine the model designation of the HP device you are you using.
